A escuta social significa seguir tendências e conversas sobre a sua marca e indústria. É assim que se descobre o que os seus clientes pensam de si. Estes são insights valiosos para optimizar estratégias e decisões de marketing e moldar campanhas futuras.
A escuta social mostra porque é que algo é dito e a monitorização social fornece informação sobre o que é dito. A escuta social assenta assim na monitorização social e não seria possível sem ela.
Porque precisa de escuta social?
Aqui pode ver para que é utilizada a escuta social:
https://pt.socialmediaagency.one/wp-content/uploads/2022/08/social-listening-man-with-red-shirt-tries-to-listen-scaled.jpg15552560Caren/wp-content/uploads/2024/02/social-media-one-logo-tiktok-instagram-youtube-facebook-marketing.svgCaren2022-08-30 14:39:222023-04-08 07:27:11Audição Social: O que se diz sobre a sua marca?
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